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  1. MarketSpell
  2. FAQ
  3. Selling

Selling

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  • What kind of products do you accept on MarketSpell?
  • Is MarketSpell targeting customers within Canada only?
  • If some of the components of a product are imported will they be accepted?
  • Can you tell us about your pricing?
  • Do you offer a service to import my listings from my website or another marketplace?
  • Can you please provide me with your company details?
  • Do you store any banking information on your website?
  • Where are you based?
  • What can I do if I can't find a suitable category for my products?
  • How do you know the origin of the "locally made" products?
  • Are my products going to be available in both English and French?
  • Are there any hidden fees on top of the selling commission and processing fee?
  • Are you entirely responsible for the Points & Rewards program?
  • Could you tell us more about your social & environmental initiative?
  • Could you tell us which charities do you support?
  • What kind of payment processing platform do you use?
  • How long will it take to deposit the payment to my bank account following a transaction?
  • Do I set my own shipping rate?
  • Does MarketSpell accept custom orders?
  • Will each shop have their own webpage?
  • Can I add a product with different variable attributes such as size and colour?
  • In case of a return, who is responsible for the shipping fee and the related processing fee?
  • If a sale is made using reward points, how soon does the shop receive funds from MarketSpell?
  • What about the Seller and Buyer protection policy set out by MarketSpell?
  • Will the fees be deducted directly from each sale automatically, or is it going to be billed monthly?
MarketSpell
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