Selling
- What kind of products do you accept on MarketSpell?
- Is MarketSpell targeting customers within Canada only?
- If some of the components of a product are imported will they be accepted?
- Can you tell us about your pricing?
- Do you offer a service to import my listings from my website or another marketplace?
- Can you please provide me with your company details?
- Do you store any banking information on your website?
- Where are you based?
- What can I do if I can't find a suitable category for my products?
- How do you know the origin of the "locally made" products?
- Are my products going to be available in both English and French?
- Are there any hidden fees on top of the selling commission and processing fee?
- Are you entirely responsible for the Points & Rewards program?
- Could you tell us more about your social & environmental initiative?
- Could you tell us which charities do you support?
- What kind of payment processing platform do you use?
- How long will it take to deposit the payment to my bank account following a transaction?
- Do I set my own shipping rate?
- Does MarketSpell accept custom orders?
- Will each shop have their own webpage?
- Can I add a product with different variable attributes such as size and colour?
- In case of a return, who is responsible for the shipping fee and the related processing fee?
- If a sale is made using reward points, how soon does the shop receive funds from MarketSpell?
- What about the Seller and Buyer protection policy set out by MarketSpell?
- Will the fees be deducted directly from each sale automatically, or is it going to be billed monthly?